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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

A) Use the versioning feature and comparing the prices for the version product after having enabled the feature
B) Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
C) Use price list history checking the changes done after having enabled the track field history on the Price list entry object
D) Use EPC project feature checking the changes done for the defaulted project after having enable the feature

2. Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.

A) Implement a milestone orchestration item to execute request on the fulfillment system for activation
B) Implement a callout orchestration item to execute a request on the fulfillment system for activation
C) Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details
D) Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details

3. Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called "Installation Type" on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?

A) No errors will be returned the value for 'Installation type' on the technical product will be set to most recently modified attribute.
B) No error will be returned the "installation type" will be copied as empty/null after decomposition on the technical product
C) An error at runtime no value will be assigned to the attribute "installation Type" on the technical product
D) An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes

4. United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A) Calculate the file and data storage required based on required data volume and file attachment requirements.
B) Identify the storage needs between data storage and file storage.
C) Access the archiving strategy and determine how storage will be cleared though archiving.
D) Analyze an external data storage system for more cost effective data storage
E) Analyze the storage usage of the existing legacy system

5. Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

A) Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
B) Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
C) Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
D) Only Migrate the assets needed when customers are trying to place MACD orders.

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