Prepare with Salesforce : Agentforce-Specialist日本語 exam braindumps as your best preparation materials
Updated: Nov 11, 2026
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Salesforce Agentforce-Specialist日本語 Exam Syllabus Topics:
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Reference: https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide
Salesforce Agentforce-Specialist日本語 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Agentforce Specialist (AI-201) |
| Exam Number: | AI-201 |
| Passing Score: | 72%-73% |
| Available Languages: | French, Japanese, English |
| Real Exam Qty: | 60 multiple-choice questions + up to 5 unscored questions |
| Exam Price: | USD 200 |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple Select, Multiple Choice, Scenario-based Questions |
| Related Certifications: | Salesforce AI Specialist (retired) Salesforce AI Associate (retired) Salesforce Platform Administrator Salesforce Platform App Builder |
| Recommended Training: | Salesforce Trailhead Agentforce Learning Paths Agentforce Specialist Exam Prep |
| Exam Registration: | Salesforce Certification Registration Certification Exam Guide |
| Sample Questions: | Salesforce Agentforce-Specialist日本語 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | None |
| Official Syllabus URL: | https://help.salesforce.com/s/articleView?id=005298924&type=1 |
Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版) Sample Questions:
Universal Containers (UC) は、Sales Development Representative (SDR) エージェントを実装したいと考えています。
UC を実装する際には、どのチャネルの考慮事項に注意する必要がありますか?
- A. SDR エージェントは会社の Web サイトにも展開する必要があります。
- B. SDR エージェントは電子メール チャネルでのみ動作します。
- C. SDR エージェントはメッセージング チャネルに展開する必要があります。
Correct Answer: C 🗳️
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Salesforce 管理者は、組織内のユーザー インタラクションを強化するために Agent の機能を検討しています。特に、Agent がユーザー リクエストを処理する方法と、応答を提供するために使用するメカニズムに興味があります。管理者は、Agent が大規模言語モデル (LLM) と直接インターフェイスして、ユーザーからの問い合わせに対する応答を取得して表示し、ユーザーからの幅広いリクエストに対応できるかどうかを評価しています。
エージェントは Salesforce でユーザーリクエストをどのように処理しますか?
- A. エージェントはユーザーのリクエストを分析し、LLM テクノロジを使用して適切な応答を生成して表示します。
- B. エージェントは LLM プロバイダーへの HTTP コールアウトを実行します。
- C. エージェントは、プロンプト テンプレートを使用してメッセージを生成するフローをトリガーします。
Correct Answer: A 🗳️
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Agentforce は、ユーザー関連リストを使用して新しいプロンプト テンプレートを構築したいと考えています。
Agentforce スペシャリストは何を考慮すべきでしょうか?
- A. ユーザー関連リストはプロンプト テンプレートではサポートされていません。
- B. ユーザー関連リストをレコード ページに含める必要があります。
- C. ユーザー関連リストには「すべて表示」アクセス権が必要です。
Correct Answer: A 🗳️
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オプションを 1 つ選択します。
コーラル クラウド リゾーツは、ゲストを対象にコンシェルジュ エージェントのテストを開始しようとしています。
パフォーマンス、正確性、ユーザー エクスペリエンスを監視するには、どのメトリックを取得する必要がありますか?
- A. 応答パフォーマンス、トーン、CSAT
- B. エージェントのパフォーマンス、トークンの使用状況、会話の継続時間
- C. 応答時間、回答の正確性と関連性、解決の成功
Correct Answer: C 🗳️
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Coral Cloud Resorts（CCR）は、Agentforceを使用して、予約やサービスに関する問題を抱える顧客をサポートしています。CCRは、以下の機能を備えたトリアージプロセス50を導入したいと考えています。
* 重大度の高いリクエストは、人間のサービス担当者にエスカレーションする必要があります。
* 重大度の低いリクエストの場合は、ゲストのサポート ケースを作成する必要があります。
要件は、エージェントからの応答において最高の信頼性と確定性を実現することです。
Agentforce スペシャリストはどのアプローチを推奨すべきでしょうか?
- A. IF、THEN、ELSE パターンを使用して、トピックの指示にトリアージおよびルーティング ロジックを記述します。「リクエストが重大であると考えられる場合は、人間のサービス担当者にエスカレートし、それ以外の場合はサポート ケースを作成します」。
- B. トピック指示で「常に」や「決して」などの絶対キーワードを使用して、次のようなロジックを強制します。
「常にエスカレートする
「重大度が高い場合はサポート ケースを作成しない」と「重大度が高い場合はサポート ケースを作成しない」の 2 つのオプションがあります。 - C. トリアージアクションによって設定されるカスタム変数severityLevelを作成します。フィルターを追加して、「ヒューマンサービス担当者にエスカレーション」アクションはseverityLevel = 'High'の場合にのみ実行され、「サポートケースを作成」アクションはseverityLevel != 'High'の場合にのみ実行されるようにします。
Correct Answer: C 🗳️
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