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SAP C_PXSUP_90 Exam Syllabus Topics:

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. Assume your SAP Note Search yielded a very large number of results. Which of the following criteria are possibilities for narrowing down the search? (Choose two)

A) More search criteria
B) The customer name as a search term
C) Fewer search terms
D) More search terms

2. What are key success factors in message solving? (Choose two)

A) Put yourself in the customer's shoes.
B) Work without additional help.
C) Solve the customer's issue - no more and no less.
D) At first, try to guess.

3. Which tools do you use for analyzing database access? (Choose two)

A) ABAP Debugger
B) SQL Trace
C) Object Navigator
D) ABAP Dictionary

4. What information can you find in an ABAP trace? (Choose two)

A) All SAP developers responsible for the checked program
B) All screens, modules of the flow logic, and ABAP messages
C) All operations on database tables (SELECT, INSERT, MODIFY, and so on)
D) All ABAP modules (methods, function modules, subroutines) that are executedin the course of a transaction

5. Which one of the following statements about the return code is true? (Choose two)

A) All ABAP commands support a return code. After every ABAP statement, the return code is determined again.
B) A return code is a system field that is automatically filled (and changed) when a certain ABAP command has been executed.
C) A return code is a unique key that is sent from the ABAP program to the SAPGUI so that the right screen will be selected from the front end's local repository.
D) A return code can only have one value at a certain time.

Solutions: