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Exam Topics

Different skills and knowledge areas are measured in the Microsoft MS-700 exam. It is recommended that the candidates develop a solid understanding of its objectives while preparing for the test. The summary of skills that the learners must gain while studying for the exam includes the following:

• Manage Chat, Meetings, & Calling: 30-35%

  To answer the questions from this subject area, the examinees should be able to demonstrate their skills in managing experiences in chat and collaboration. This means that their skills will be measured in the domains of configuring messaging policies, managing email integration, external access, channels for teams, as well as private channel creation policies, among others. This part also evaluates one’s expertise in managing meeting experiences; configuring meeting settings, live events settings, and conference bridge settings, among others. Additionally, the applicants have to showcase competence in managing phone systems and phone numbers.

• Plan & Configure Microsoft Teams Environments: 45-50%

  This section of the certification exam requires that the students develop the ability to upgrade to Microsoft Teams from Skype for Business. This includes selecting the relevant upgrade paths and co-existence modes to fulfill specific prerequisites. It also covers their skills in planning and troubleshooting meeting migration. Their expertise in planning and configuring network settings for Microsoft Teams is also critical. In addition, the test takers should have expertise in managing and configuring guest access, as well as managing compliance & security. This domain also measures the skills of the candidates in the management and configuration of Microsoft Teams endpoints, as well as their knowledge of the aspects related to analyzing and monitoring service usage.

• Manage Teams & App Policies: 20-25%

  The last topic of the Microsoft MS-700 exam will test the ability of the individuals to manage teams. This will evaluate the skills required for creating teams, upgrading existing resources to teams, managing organization-wide teams, and privacy level for the team. The learners also need to demonstrate their expertise in managing a team’s membership, including managing the users within a team, managing the access review for the members of the team, and configuring the dynamics of membership. Additionally, this objective will measure the ability of the test takers to execute policies for the Microsoft Teams apps, including creating and managing app setup policies as well as app permission policies.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700

Handling Calling, Chat, and Meetings

• Handling Phone System: here you need to show your expertise in handling resource accounts; designing and customizing call queues; developing and customizing auto attendants; handling call park policies; handling calling policies; handling caller ID policies; interpreting the Direct Routing health dashboard.
• Handling chat and cooperation experiences: this includes customizing messaging policies; handling external access; managing channels for a team; handling private channel creation policies; handling email integration; customizing external access for OneDrive for Business and SharePoint; handling Cloud file storage options for cooperation.
• Handling phone numbers: this requires the individuals’ skills in giving recommendations regarding a PSTN connectivity solution depending on business needs; ordering phone numbers; handling service numbers; adding, replacing, or removing an emergency address for your enterprise; assigning, replacing, or removing a phone number for a user; handling voice settings for users; customizing dynamic emergency calling.
• Handling meeting experiences: the test takers need to prove that they are conversant with customizing meeting settings; designing and handling meeting policies; customizing settings for live events; designing and handling policies for live events; customizing conference bridge settings.

Microsoft MS-700 Korean Exam Syllabus Topics: