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NEW QUESTION # 79
What is the BEST way to determine whether IT governance is achieving intended outcomes one year after implementation?
- A. Evaluate performance measurements identified in the business case
- B. Review change drivers to determine whether corresponding changes were successful.
- C. Survey the satisfaction level of key business stakeholders.
Answer: A
Explanation:
Explanation
The best way to determine whether IT governance is achieving intended outcomes one year after implementation is to evaluate performance measurements identified in the business case. The business case is a document that defines the objectives, benefits, costs, risks, and success factors of IT governance implementation, and specifies the key performance indicators (KPIs) and target values that will be used to measure and monitor the outcomes. By comparing the actual performance results with the expected results, the enterprise can assess the effectiveness and efficiency of IT governance and identify any gaps or issues that need to be addressed. The way is based on the COBIT 2019 Implementation Guide1, page 32. References: 1:
COBIT 2019 Implementation Guide | Digital | English
NEW QUESTION # 80
What is the function of a mapping table when determining the initial scope of a new governance system?
- A. It indicates the degree of alignment of each governance and management objective with enterprise strategy.
- B. It provides a means for calculating the cost/benefit associated with prioritized governance and management objectives.
- C. It provides a high level view of the importance of governance and management objectives for presentation purposes.
- D. It indicates the relevance of a governance or management objective with a particular design factor.
Answer: D
Explanation:
Explanation
The function of a mapping table when determining the initial scope of a new governance system is to indicate the relevance of a governance or management objective with a particular design factor. A mapping table is a tool that helps to identify and prioritize the governance and management objectives that are most applicable and important for the enterprise, based on its specific characteristics and context. A design factor is one of the characteristics of the enterprise that influence the design and operation of a governance system, such as size, industry, culture, strategy, etc. A mapping table shows the degree of relevance of each governance and management objective with each design factor, using a scale from 0 (not relevant) to 5 (very relevant). The function is based on the COBIT 2019 Design Guide, page 23. References: : COBIT 2019 Design Guide | Digital | English
NEW QUESTION # 81
Which of the following BEST enables a governance system to achieve governance and management objectives?
- A. The governance system includes many components that work together in a holistic way.
- B. The governance system primarily addresses the culture and behavior of the individuals involved in the system.
- C. The governance system focuses specifically on organizational structures for decision making.
Answer: A
Explanation:
The fact that the governance system includes many components that work together in a holistic way best enables a governance system to achieve governance and management objectives. A governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise's information and technology. A governance objective is a desired outcome of the governance system for information and technology. A management objective is a desired outcome of the management processes for information and technology. The fact that the governance system includes many components that work together in a holistic way best enables a governance system to achieve governance and management objectives by providing a comprehensive and integrated approach that covers all aspects of information and technology governance and management, as well as by enabling customization and tailoring to suit different contexts, needs, priorities, etc. 1 2 References: COBIT 2019 Framework: Introduction and Methodology
, COBIT 2019 Framework: Governance System
NEW QUESTION # 82
When tailoring COBIT 2019 to enterprise requirements, which of the following is the PRIMARY objective of preparing a risk profile?
- A. To identify areas of risk that impact business continuity
- B. To identify areas of risk that cause technology disruption
- C. To identify areas of risk that exceed risk appetite
- D. To identify areas of risk that require mitigation
Answer: C
Explanation:
The risk profile is a design factor that describes how an enterprise identifies, assesses, responds to, monitors, and reports on information and technology risks. The risk profile helps to determine the level of risk appetite and tolerance that an enterprise has for its information and technology activities, as well as the level of control and assurance that is required for its governance framework. When tailoring COBIT 2019 to enterprise requirements, the primary objective of preparing a risk profile is to identify areas of risk that exceed risk appetite. The risk appetite is the amount and type of risk that an enterprise is willing to accept in pursuit of its objectives. The risk appetite provides a basis for defining the risk criteria, thresholds, indicators, and responses that will be used in the risk profile process. By identifying areas of risk that exceed risk appetite, an enterprise can prioritize its governance objectives, processes, practices, roles, structures, and metrics according to the level of risk exposure and impact. This will also help to align the governance framework with the enterprise's strategy and objectives.References: : COBIT 2019 Design Guide: page 41-43 : COBIT 2019 Framework: Introduction and Methodology: page 28-29
NEW QUESTION # 83
Time-to-market is a market that is directly related to which of the following enterprise goals?
- A. Optimization of internal business process functionality
- B. Managed digital transformation programs
- C. Portfolio of competitive products and services
Answer: C
NEW QUESTION # 84
Which of the following COBIT 2019 publications includes a workflow for planning a tailored governance system for the enterprise?
- A. COBIT 2019 Framework: Governance and Management Objectives
- B. COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
- C. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution
Answer: B
Explanation:
The COBIT 2019 publication that includes a workflow for planning a tailored governance system for the enterprise is COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution.
This publication provides guidance on how to design a customized governance system for information and technology using COBIT as a reference framework. It includes a workflow for planning a tailored governance system for the enterprise that consists of seven steps: define design factors; define focus areas; define current state; define target state; identify gaps; define roadmap; select implementation method.14 References: COBIT
2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
NEW QUESTION # 85
Which of the following alignment goals is MOST likely to be associated with the metric "percent of l&T services with defined operational costs and expected benefits?
- A. Agility to turn business requirements into operational solutions
- B. Delivery of l&T services in line with business requirements
- C. Quality of technology-related financial information
Answer: B
Explanation:
Explanation
The alignment goal titled "Delivery of IT services in line with business requirements" is most likely to be associated with the metric "percent of IT services with defined operational costs and expected benefits". This metric measures the extent to which IT services are aligned with business needs and expectations, and deliver value for money. The alignment goal is one of the 17 enterprise goals defined in COBIT 2019, which describe the outcomes that an enterprise wants to achieve from its use of information and technology. The alignment goal is based on the COBIT 2019 Framework4, page 36. References: 4: COBIT 2019 Framework | Digital | English
NEW QUESTION # 86
The different levels of involvement associated with roles and organizational structure are PRIMARILY divided into:
- A. responsibility and accountability levels.
- B. governance and management levels.
- C. operational and practitioner levels.
Answer: A
NEW QUESTION # 87
Which of the following industry sectors can be characterized by a low level of regulation and a high level of focus on cost?
- A. Public sector agencies
- B. Nonprofit enterprises
- C. Health care providers
- D. Financial sector
Answer: D
Explanation:
The industry sector that can be characterized by a low level of regulation and a high level of focus on cost is the financial sector, according to the official COBIT 2019 Study Manual from ISACA. This sector is characterized by a focus on cost-cutting measures and a lack of stringent regulations, which allows for more flexibility and cost savings. In addition, the financial sector also has a focus on rapid innovation and the adoption of new technologies to maintain a competitive advantage.
NEW QUESTION # 88
Which of the following could be used to map documentation for governance and management practices?
- A. Process activities with detailed procedures
- B. Policies and standards used within the enterprise
- C. Relevant inputs and outputs with source and destination
Answer: A
Explanation:
COBIT 2019 highlights the importance of detailed documentation of process activities to support governance and management practices. By mapping these activities, organizations can clearly understand how procedures align with governance objectives and regulatory requirements. Detailed process mapping aids in ensuring consistent performance, compliance, and alignment with enterprise goals, specifically within the framework's governance system components.
NEW QUESTION # 89
Which COBIT domain of management objectives incorporates managed risk?
- A. Deliver, service and support (DSS)
- B. Build, acquire and implement (BAI)
- C. Align, plan and organize (APO)
Answer: C
Explanation:
Explanation
The Align, Plan and Organize (APO) domain incorporates managed risk as one of its management objectives.
The APO domain covers the activities related to aligning IT strategy with business strategy, planning IT resources and capabilities, organizing IT governance structures and processes, managing IT performance, innovation, risk, quality, human resources, security, information, services, etc. The APO domain consists of 13 management objectives that describe the desired outcomes of these activities.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives
NEW QUESTION # 90
After IT department goals have been aligned with enterprise goals, the NEXT step is to link the alignment goals with:
- A. governance and management performance metrics.
- B. governance and management objectives.
- C. governance and management practices.
Answer: B
Explanation:
After IT department goals have been aligned with enterprise goals, the next step is to link the alignment goals with governance and management objectives. Alignment goals are the intermediate goals that link the enterprise goals with the governance and management objectives. Governance and management objectives are the desired outcomes of the governance system for information and technology. Alignment goals are derived from the enterprise goals, which reflect the stakeholder drivers and needs. Governance and management objectives are derived from the alignment goals, which reflect how information and technology can support the enterprise strategy and objectives.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System
NEW QUESTION # 91
Which of the following is an element of governance?
- A. Evaluating stakeholder needs to determine enterprise objectives
- B. Building plans to align with the direction set by the governance body
- C. Monitoring activities designed to achieve enterprise objectives
Answer: A
Explanation:
Explanation
An element of governance is evaluating stakeholder needs to determine enterprise objectives. This is based on the principle of stakeholder value, which states that "governance of enterprise I&T should ensure that stakeholder needs, conditions and options are evaluated to determine balanced, agreed-on enterprise objectives to be achieved; setting direction through prioritization and decision making; and monitoring performance and compliance against agreed-on direction and objectives" 1. Evaluating stakeholder needs involves identifying who the stakeholders are, what their interests and expectations are, and how they can influence or be influenced by the enterprise's activities2. 1: COBIT 2019 Framework: Introduction and Methodology, page 23 2: COBIT 2019 Framework: Governance and Management Objectives, page 18
NEW QUESTION # 92
Which of the following criteria must be met for a process to meet a higher capability level?
- A. An identified subset of the activities of that level can be executed effectively.
- B. All activities of that level are successfully performed.
- C. Capability is demonstrated on the most relevant process activities.
Answer: B
Explanation:
Explanation
A process can meet a higher capability level if all activities of that level are successfully performed, in addition to the activities of lower levels. The capability levels range from 0 (incomplete) to 5 (optimizing), and each level has a set of generic attributes that describe the expected performance of the process activities2, p. 30. References: 2: COBIT 2019 Framework: Introduction and Methodology
NEW QUESTION # 93
According to Capability Maturity Model Integration (CMMI), which of the following BEST describes Level 2 within the five maturity levels for processes?
- A. The process achieves its purpose through the application of a basic, yet complete, set of activities that can be characterized as performed.
- B. The process more or less achieves its purpose through the application of an incomplete set of activities that can be characterized as intuitive and not very organized.
- C. The process achieves its purpose in a much more organized way using organizational assets, and processes are typically well defined.
Answer: A
Explanation:
Explanation
According to Capability Maturity Model Integration (CMMI), Level 2 within the five maturity levels for processes best describes the outcome of the process achieving its purpose through the application of a basic, yet complete, set of activities that can be characterized as performed. CMMI is a process improvement approach that provides organizations with the essential elements of effective processes. CMMI defines five maturity levels for processes, from 1 (initial) to 5 (optimizing). Level 2 (managed) means that the process is planned and executed in accordance with policy; employs skilled people who have adequate resources to produce controlled outputs; involves relevant stakeholders; is monitored, controlled, and reviewed; and is evaluated for adherence to its process description.12 References: CMMI for Development, Version 1.3, CMMI Institute - Capability Maturity Model Integration
NEW QUESTION # 94
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ISACA COBIT-2019 (COBIT 2019 Foundation) Certification Exam is a globally recognized certification that demonstrates an individual's expertise in IT governance and management. COBIT 2019 Foundation certification exam is designed to test the candidate's knowledge and understanding of the COBIT 2019 framework and its implementation in organizations. COBIT 2019 Foundation certification is ideal for IT professionals who are looking to advance their careers in governance, risk management, and compliance (GRC) domains.
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