[Apr-2023] CIS-EM Pre-Exam Practice Tests | Exam Questions and Answers for CIS-Event Management Study Guide
Certified Implementation Specialist-Event Management Exam Certification Sample Questions
For more info read reference:
ServiceNow CIS-EM Exam Reference
NEW QUESTION 37
Where can you look to determine what event rule created an alert? (Choose two.)
- A. Alert Activity
- B. Alert Source
- C. Event Processing Notes
- D. Event Additional Information
- E. Alert Message Key
Answer: A,B
NEW QUESTION 38
In order for SNMP trap notifications to appear in ServiceNow as events, what option must be enabled in the required MID server?
- A. SNMP agent for MID
- B. MID SNMP trap listener
- C. Event collector MID server extension
- D. SNMP event manager module for MID
Answer: B
NEW QUESTION 39
Which are recommended best practices for Event Management? (Choose three.)
- A. Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.
- B. Filter out events on ServiceNow Instance for easier consolidation and aggregation.
- C. Filter out events at source rather than in the ServiceNow instance.
- D. Promote all events to alerts during initial implementation until you fully understand which should be ignored.
- E. Base-line "normal-state" events to filter out background noise.
Answer: A,C,D
NEW QUESTION 40
Based on the information shown, which of the following three alerts should be processed first?
- A. The Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)
1. Business services - (3.0, 1000000.0)
2. Severity - (3.0, 100000.0)
3. CI type - (60.0, 100.0)
4. Role - (2.0, 10.0)
5. Secondary - (0)
6. State - (1.0, 0.001) - B. The Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)
1. Business services - (3.0, 1000000)
2. Severity - (1.0, 100000)
3. CI type - (60.0, 100)
4. Role - (2.0, 10)
5. Secondary - (0)
6. State - (1.0, 0.001) - C. The Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)
1. Business services - (4.0, 1000000.0)
2. Severity - (4.0, 100000.0)
3. CI type - (60.0, 100.0)
4. Role - (2.0, 10.0)
5. Secondary - (0)
6. State - (1.0, 0.001) - D. They should be processed in the order in which they were received.
Answer: C
NEW QUESTION 41
Alerts are processed using which of the following? (Choose three.)
- A. Scheduled jobs
- B. Java and Groovy scripts
- C. Event rules
- D. Event action rules
- E. Alert management rules
Answer: A,C,E
NEW QUESTION 42
What type of system can a MID Server can be installed on?
- A. OpenVMS System
- B. Any system inside the customer firewall
- C. Linux System
- D. Microsoft Windows Desktop
- E. Microsoft Windows Server
- F. Mac OS X System
Answer: E
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid-server/reference/r_MIDServerSystemRequirements.html
NEW QUESTION 43
If the Message Key is not populated, the default value is created from which fields?
- A. Source, type. node, resource, and time of event
- B. Source, type. node, resource, and metric name
- C. Source, source instance, node, and type
- D. Source, type. node, and metric name
- E. Source, source instance, node, and resource
Answer: B
NEW QUESTION 44
You have a very large networking environment and have noticed that your event notifications are either not being triggered or are delayed.
What are best options to try to resolve this issue? (Choose two.)
- A. Ensure all Event Management - process events jobs are set to a Ready state
- B. Add additional event processor jobs
- C. Verify that the Bucket field in the event table is set to zero (0)
- D. Ensure multi-node event processing is disabled
Answer: A,B
NEW QUESTION 45
What three areas of data quality does the CMDB Health Dashboard focus on? (Choose three.)
- A. Correctness
- B. Configuration
- C. Conciseness
- D. Completeness
- E. Conformity
- F. Compliance
Answer: A,D,F
NEW QUESTION 46
How would you interpret the following data in the Operational Intelligence Insights Explorer?
- A. win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies
- B. win-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately
- C. win-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately
- D. win-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low probability of anomalies
Answer: A
NEW QUESTION 47
What type of system can a MID Server can be installed on?
- A. OpenVMS System
- B. Any system inside the customer firewall
- C. Linux System
- D. Microsoft Windows Desktop
- E. Microsoft Windows Server
- F. Mac OS X System
Answer: E
NEW QUESTION 48
By default, the Alert Console displays what type of alerts?
- A. All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode
- B. All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
- C. All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
- D. All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
- E. All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/concept/alert-priority.html
NEW QUESTION 49
If events are not matching to alerts as you would like, what field should be changed?
- A. Message Key
- B. Resource
- C. Node
- D. Metric Name
Answer: D
NEW QUESTION 50
What is the recommended approach to normalizing data from a source system to the default values in Event Management?
- A. Alert management rules
- B. Transform maps
- C. Business rules
- D. Event field mapping
Answer: C
NEW QUESTION 51
Which two methods can be used to improve the processing of events in large network environments? (Choose two.)
- A. Increase the source polling interval
- B. Enable multi-node processing
- C. Increase the number of scheduled jobs processing events
- D. Ensure the bucket value in the event table is greater than 0
Answer: B,D
NEW QUESTION 52
Processing on an event will create a state of error if what value is not set?
- A. Message Key
- B. Resource
- C. Node
- D. Severity
- E. Source
Answer: E
NEW QUESTION 53
If more than one event rule applies to a particular event or metric, which of the event rules will run based upon the Order of execution number?
- A. All event rules will run, from the highest to the lowest Order of execution numbers.
- B. All event rules will run, from the lowest to the highest Order of execution numbers.
- C. Only the event rule with the lowest Order of execution number will run.
- D. Only the event rule with the highest Order of execution number will run.
Answer: A
NEW QUESTION 54
When sending data from the monitoring source to the additional_info field, what format is supported?
- A. YAML
- B. JSON
- C. XML
- D. Comma separated
Answer: B
NEW QUESTION 55
What does Operational Intelligence proactively identify before they cause service outages?
- A. Alert correlations
- B. Orphaned CIs
- C. Missing CMDB data
- D. Defects
- E. Anomalies
Answer: E
NEW QUESTION 56
What feature would you use to trigger a workflow or automatically generate tasks via templates?
- A. Alert correlation rules
- B. Alert management rules
- C. Event rules
- D. Task rules
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/event- management/task/create-task-template-from-existing-alert.html
NEW QUESTION 57
The MID Server requires an outbound connection on which port?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/mid-server/concept/ c_MIDServerConnectionPrerequisites.html
NEW QUESTION 58
Which step in the event rule configuration process enables you to ignore events and prevent alert generation?
- A. Event filter
- B. Transform and compose alert output
- C. Threshold
- D. Event options
Answer: C
NEW QUESTION 59
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What skills are measured by the ServiceNow CIS-EM Exam?
The CIS-EM certification is for anyone who plans, designs, develops, deploys, implements, or administers Event Management. This certification requires you to have hands-on experience with the functionality of the product. You will have to know how to create and manage events, event templates, and event categories; how to set up event subscriptions; and how to use event reports to analyze event data. The CIS-EM certification also covers configuring the Zendesk integration and the Salesforce integration.
The ServiceNow Certified Implementation Specialist Event Management exam measures the following skills:
- Create, update, and test event-based automation.
- Understand the ServiceNow event management process, including event types and the workflow that processes event data.
- Implement automation using a workflow trigger or a web service callout action to send an email notification to a user. (This objective may be new.)
- Create, update, and test event-based custom objects and fields.
- Create integration between ServiceNow and an external application using web services. (This objective may be new.)
How to register for the ServiceNow CIS-EM Exam?
- You can visit ServiceNow CIS-EM Exam.
- If you have questions about how to register for the ServiceNow CIS-EM Exam, you can contact Pearson VUE by phone or email.
- You can register for the ServiceNow CIS-EM Exam at the Pearson VUE website.
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