Prepare with Pegasystems : PEGAPCDC86V1 exam braindumps as your best preparation materials
Updated: Sep 04, 2026
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Pegasystems PEGAPCDC86V1 Exam Overview:
| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Pega Certified Decisioning Consultant (PCDC) 86V1 |
| Exam Number: | PEGAPCDC86V1 |
| Passing Score: | 70% |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Related Certifications: | Pega Certified Decisioning Consultant |
| Exam Price: | USD 175 |
| Exam Format: | Multiple Choice, Drag and Drop, Scenario-based Questions |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | No fixed expiration announced; certification remains valid for the corresponding Pega version |
| Sample Questions: | Pegasystems PEGAPCDC86V1 Sample Questions |
| Exam Way: | Pearson VUE Testing Center or Pearson VUE Online Proctored Exam |
| Pre Condition: | Completion of the Pega Decisioning Consultant training path is recommended. No mandatory prerequisite certification is generally required. |
| Official Syllabus URL: | https://academy.pega.com |
Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Agility in Customer Engagement | 10% | - Operational Excellence
|
| Topic 2: Engagement Policies | 12% | - Policy Configuration
|
| Topic 3: AI and Arbitration | 8% | - Decision Prioritization
|
| Topic 4: Channels | 10% | - Channel Integration
|
| Topic 5: Next-Best-Action Concepts | 10% | - Customer Engagement Fundamentals
|
| Topic 6: Decision Strategies | 25% | - Strategy Design
|
| Topic 7: Contact Policy and Volume Constraints | 13% | - Contact Governance
|
| Topic 8: Actions and Treatments | 12% | - Action Management
|
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
Question 1
MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what must you do to present offers from the two groups?
A. Create a decision strategy at the Issue-level.
B. Map a real-time container to the Top-level or Issue-level.
C. Set contact limits for both the groups.
D. Enable an engagement policy for the second group.
Question 2
What is the name of the property that is automatically recomputed for each decision component?
A. Propensity
B. Order
C. Rank
D. Priority
Question 3
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
A. Suitability
B. Suppression rules
C. Eligibility
D. Applicability
Question 4
U+ Bank has recently started using Pega Customer Decision Hub to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)
A. Define customer engagement polices
B. Create and configure the real-time container
C. Create the action and its web treatment
D. Define customer contact policies
E. Set up business structure to Sales/CreditCards
Question 5
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
What do you configure to implement this requirement?
A. Output template
B. Email treatment
C. Dynamic template
D. File template
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: B,C,E | Question 5 Answer: C |
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