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Updated: Jul 31, 2026
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Skills measured
- Troubleshoot VM connectivity issues (5–10%)
- Troubleshoot hybrid and cloud connectivity issues (20–25%)
- Troubleshoot networks (25–30%)
- Troubleshoot business continuity issues (5–10%)
- Troubleshoot Platform as a Service issues (5–10%)
- Troubleshoot authentication and access control issues (15–20%)
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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720
Microsoft AZ-720 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Troubleshooting Microsoft Azure Connectivity |
| Exam Number: | AZ-720 |
| Related Certifications: | Microsoft Certified: Azure Support Engineer for Connectivity Specialty |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 100-120 |
| Available Languages: | English, Japanese, Chinese (Simplified), Korean |
| Passing Score: | 700/1000 |
| Exam Format: | Multiple Choice, Multiple Response, Case Study, Drag and Drop, Scenario-Based Questions |
| Exam Price: | $165 USD |
| Certificate Validity Period: | 1 Year |
| Sample Questions: | Microsoft AZ-720 Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisite. Candidates should have experience with Azure networking, hybrid environments, routing, permissions, and connectivity troubleshooting. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/az-720/ |
Exam AZ-720: Troubleshooting Microsoft Azure Connectivity
Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty
Schedule exam
Languages: English
Retirement date: none
This exam measures your ability to accomplish the following technical tasks: troubleshoot business continuity issues; troubleshoot hybrid and cloud connectivity issues; troubleshoot Platform as a Service issues; troubleshoot authentication and access control issues; troubleshoot networks; and troubleshoot VM connectivity issues.
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