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Updated: Sep 14, 2026
No. of Questions: 124 Questions & Answers with Testing Engine
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The benefit in Obtaining the 3309 Exam Certification
- Avaya Aura Core Components Support Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
- Avaya Aura Core Components Support certification has more useful and relevant networks that help them in setting career goals for themselves. Avaya Aura Core Components Support networks provide them with the right career direction than non certified usually are unable to get.
- Avaya Aura Core Components Support Certification is distinguished among competitors. Avaya Aura Core Components Support certification can give them an edge at that time easily when candidates appear for a job interview employers seek to notify something which differentiates the individual to another.
- Avaya Aura Core Components Support have the knowledge to use the tools to complete the task efficiently and cost effectively than the other non-certified professionals lack in doing so.
- Avaya Aura Core Components Support will be confident and stand different from others as their skills are more trained than non-certified professionals.
- Avaya Aura Core Components Support Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
Reference: https://downloads.avaya.com/css/P8/documents/100178575
Certification Path
The Avaya Aura Experience Portal with POM Implementation and Maintenance certification path includes only one 3309 certification exam.
Avaya 3309 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam 3309 |
| Exam Number: | 3309 |
| Exam Duration: | 90-120 |
| Related Certifications: | Avaya Aura® Contact Center Administration Avaya Aura® Experience Portal Implementation |
| Exam Format: | Scenario-based questions, Multiple choice |
| Available Languages: | English |
| Recommended Training: | Avaya Aura® Experience Portal Training Courses Avaya Learning Catalog |
| Exam Registration: | Pearson VUE Avaya Exams Avaya Training and Certification Portal |
| Sample Questions: | Avaya 3309 Sample Questions |
| Exam Way: | Delivered via Avaya certification testing platform or authorized testing partner (often Pearson VUE depending on region) |
| Pre Condition: | Recommended knowledge of Avaya Aura® Experience Portal and basic contact center concepts; prior hands-on experience is strongly advised but not strictly required. |
| Official Syllabus URL: | https://www.avaya.com/training/ |
For more info visit:
Avaya 3309 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Integration | - Authentication and secure access configuration - Integration with external systems and APIs |
| Topic 2: Experience Portal Architecture and Components | - Experience Portal and POM component overview - Core system architecture and call flow design |
| Topic 3: Installation and Deployment | - System installation and environment setup - Integration with Avaya Aura ecosystem |
| Topic 4: Maintenance and Troubleshooting | - Fault isolation and performance tuning - System monitoring and log analysis |
| Topic 5: POM Implementation | - Campaign setup and dialing strategies - Proactive Outreach Manager configuration |
| Topic 6: Configuration and Administration | - User and system administration - Call flow configuration and application design |
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