Prepare with Avaya : 6402 exam braindumps as your best preparation materials
Updated: Jul 26, 2026
No. of Questions: 63 Questions & Answers with Testing Engine
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Avaya 6402 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office Implementation 6402 Exam |
| Exam Number: | 6402 |
| Related Certifications: | Avaya IP Office Administration Avaya Certified Implementation Specialist (ACIS) - IP Office |
| Exam Duration: | 60-90 |
| Exam Format: | Multiple Choice, Scenario-based questions |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Sample Questions: | Avaya 6402 Sample Questions |
| Exam Way: | Typically online proctored or authorized test center delivery depending on region |
| Pre Condition: | Recommended knowledge of basic IP networking and telephony concepts; familiarity with Avaya IP Office fundamentals is advised. |
Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Initial Configuration | - System setup and commissioning
|
| Voicemail and Messaging | - Voicemail Pro configuration
|
| Trunking and Connectivity | - SIP and PSTN configuration
|
| IP Office System Architecture | - IP Office components and deployment models
|
| Maintenance and Troubleshooting | - System monitoring and diagnostics
|
| User and Extension Management | - User provisioning and administration
|
Avaya IP Office Implementation Sample Questions:
1. Whenever users have a call on hold, why can they not accept any further incoming calls?
A) Call waiting of f setting is enabled
B) Busy on Held setting is enabled
C) Send All Calls setting is enabled
D) Audio Tone setting is enabled
2. A customer requires the ability to dial *99 to retrieve messages from the Sales hunt group mailbox for 300. Which Short Code parameter options will satisfy the customer's requirement?
A) *99 ?300 Voicemail On
B) *90 ?Sales VoicemailOff
C) *90 #300 Voicemail RingBack
D) *99 ?Sales Voicemail Collect
3. Based on the information in the exhibit, how should the Afternoon recording be changed?
A) Dial *8201 then follow the prompts.
B) Upload anew recording using Monitor.
C) Dial *8101 then follow the prompts.
D) Dial *17 and then 5 to get the hidden prompt.
4. Which three types of IP trunks are supported in the IP Office? (Choose three.)
A) SIP line
B) H.323 line
C) IPDECTline
D) QSIG A protocol
E) QSIG B protocol
5. Which condition will cause a defaulted IP Office control unit to be a DHCP server when connected to a network after rebooting?
A) If a DHCP serveris present on the same VLAN
B) if the IP Office doc-s not receive a DHCP response
C) if the IP Office is connected to a layer two switch with an Ethernet cross-over cable
D) if a HTTP server responds to the TP OfficeDHCP request
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A,B,C | Question # 5 Answer: B |
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