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Updated: Aug 09, 2026
No. of Questions: 82 Questions & Answers with Testing Engine
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Avaya 3303 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Proactive Contact Implementation and Maintenance Exam 3303 |
| Exam Number: | 3303 |
| Available Languages: | English |
| Exam Price: | Unknown |
| Certificate Validity Period: | Unknown |
| Exam Duration: | Unknown |
| Exam Format: | Multiple choice, Scenario-based questions |
| Real Exam Qty: | Unknown |
| Passing Score: | Unknown |
| Related Certifications: | Avaya Proactive Contact Administration Avaya Contact Center Solutions Certification |
| Recommended Training: | Avaya Learning |
| Exam Registration: | Avaya Certification and Training Portal |
| Sample Questions: | Avaya 3303 Sample Questions |
| Exam Way: | Typically delivered via Avaya-authorized proctored exam delivery (online or test center depending on region). |
| Pre Condition: | Recommended prior experience with Avaya Proactive Contact systems and contact center operations. |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 3303 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Advanced Features | - Advanced dialing features
|
| Topic 2: Installation and Configuration | - System installation procedures
|
| Topic 3: Troubleshooting and Problem Resolution | - Common system issues
|
| Topic 4: Operations and Maintenance | - Maintenance tasks
|
| Topic 5: System Architecture and Components | - Avaya Proactive Contact architecture overview
|
Avaya Proactive Contact Implementation and Maintenance Sample Questions:
1. Which three features are available in soft-dialer? (Choose three.)
A) Agent Owned Recall (AOR)
B) Agent Blending
C) Native Voice and Data Transfer (NVDT)
D) List Sharing
E) Wait For Beep Detection
2. In Avaya Proactive Contact 5.0, which application can be used to enable/disable the Agent Job list feature?
A) Editor
B) Command User Interface (System Telnet)
C) Agent Application
D) Analyst
3. A business requires a hard-dialer solution with 300 agents, 600 lines and the capability to have total messages recorded up to 60 minutes in length.
What will be the requirements for the Large Port Voice Card 2 (LPVC2)?
A) two LPVC2 cards with 32 MB on-board memory
B) one LPVC2 card with 16 MB on-board memory
C) two LPVC2 cards with 16 MB on-board memory
D) one LPVC2 card with 32 MB on-board memory
4. A system is logging errors on a porter process during every reboot/restart of Proactive Contact. Which two parameters, if mismatched, would cause this? (Choose two.)
A) OPERATORS in master, cfg
B) MAXHIDSLOTS in master, cfg
C) H specified ports configuredindgswitch.cfg
D) N specified ports configured in dgswitch.cfg
E) PORTSinmaster, cfg
5. A business needs to use a custom call recorder to record calls placed by Avaya Proactive Contact.
Which interface is required to use this?
A) SSH
B) VLTerm
C) Event SDK
D) Agent API
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D,E | Question # 5 Answer: C |
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