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SAP C_C4C30_1711 Exam Syllabus Topics:

SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:

1. How does the integration of SAP Ham with SAP C4C benefit service agents? There are 2 correct answers to this question.

A) They can attach Knowledge base articles to tickets
B) They can edit Knowledge base articles in the agent workspace
C) They can view Knowledge base group updates in the Feed pane
D) They can create a ticket directly from SAP Jam

2. Based on which organizational elements can you define sales area information in the product master? There are 2 correct answers to this question.

A) Territory
B) Distribution Channel
C) Sales
D) Sales unit

3. Your test tenants have been upgrades. Your production tenants will be upgrades in two weeks. Which activities should be avoided until the production tenant upgrade is complete? There are 2 correct answers to this question.

A) Create business roles
B) Apply SDK solution
C) Update fine-tuning
D) Request new tenants

4. A user reports an incident. The administrator determines that this incident needs to be reviews by SAP Support. What is the NEXT STEP the administrator must perform in SAP C4C? Please choose the correct answer

A) Take over the incident
B) Forward the incident to the provider
C) Respond to the requestor
D) Create a service request with SAP Support

5. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer? Please choose the correct answer.

A) Account
B) Contact person
C) Individual customer
D) Partner ]

Solutions: