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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery | 12% | - Plan solution delivery and implementation lifecycle - Manage stakeholder expectations and acceptance - Optimize resources and delivery methodologies - Align delivery with business objectives |
| Topic 2: Data Governance and Integration | 26% | - Design data migration and synchronization strategies - Manage master data and cross-system consistency - Define data flows and system relationships - Establish data governance and quality frameworks - Select integration methods and patterns |
| Topic 3: Discovery and Customer Success | 25% | - Plan incremental delivery steps - Define future-state architecture and roadmap - Document business needs, vision, and success criteria - Align solutions with business outcomes |
| Topic 4: Operationalize the Solution | 8% | - Plan for evolution and scaling - Plan ongoing management and support - Define monitoring and maintenance processes - Enable teams for solution operation |
| Topic 5: Design | 29% | - Evaluate design trade-offs and risks - Address functional and non-functional requirements - Select appropriate Salesforce multi-cloud solutions - Design scalable, secure, and compliant architectures - Map sharing, visibility, and security models |
1. Universal Containers is in the process of implementing a CPQ and B2B Commerce solution. The Technology team hascompleted the development for the current sprint and is demonstrating the functionalities to the business stakeholders during their sprint demo. While demonstrating products and pricing, and Sync between B2B and CPQ when requesting a quote, the stakeholders make a new request to include tiered pricing and map it to discount schedules on CPQ.
Which approach should a Solution Architect recommend while addressing the feedback from the stakeholders?
A) Add the request as a new user story to the product backlog, and further schedule a meeting for prioritization andgrooming.
B) Convey that it is not recommended to include M the initial MVP, since an extension is needed on the CPQ B2B Commerce Connector for the new requirement.
C) Include it as a user story and accommodate it m the same sprint, since this is a feasible requirement and the CPQ B2B Commerce Connector is already set up.
D) Convey that this can be potentially picked up in the next sprint since the technical changes needed for this new user story are low effort.
2. P&C Hardware is a large manufacturer of computer components and already has an extensive Salesforce technology stack including MuleSoft, Sales Cloud, Service Cloud, and Field Service, as well as Shield capabilities.P&C Hardware is in the process of launching an online store based on Salesforce technology that's supposed to go live in 6 weeks. P&C Hardware needs to analyze performance to identify bottlenecks and optimize the configuration using its agile process withweekly releases. So far, P&C Hardware has covered similar requirements for other technologies using a third-party monitoring and alerting tool it deployed in the cloud.
What are two viable options a Solution Architect should explore in more detail with theclient?
Choose 2 answers
A) Leverage Shield Event Monitoring in conjunction with the Salesforce Debug Logs, and establish a regular review process for the Operations and Administration team.
B) Leverage Shield Event Monitoring and MuleSoft to provide monitoring data to the third-party monitoring and alerting solution that's already in place at P&C Hardware.
C) Leverage the B2B Commerce built-in performance monitoring dashboard to analyze performance in near real time.
D) Leverage Shield Event Monitoring incombination with the CRM Analytics Event Monitoring app as a simple out-of-the-box solution.
3. Universal Containers (UC) has its product and primary pricing in an ERP.For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce's multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce.
The sales process is structuredso that the customers add products to the cart through the Storefront and request a quote from UC's sales representatives. The representatives can work on the quote in CPQ and push back the updated pricing to the Storefront. The overall pipeline is tied back to opportunities and opportunity products for forecasting.
Where does UC house the system of record for its sales process?
A) Salesforce B2B Commerce
B) Third-party data warehouse
C) Salesforce CPQ
D) Salesforce Sales Cloud
4. Universal Containers (UC) is adding to its existing Salesforce implementation and currently uses Saks Cloud and Service Cloud. UC is looking to add Salesforce Field Service and Experience Cloud to allow its third- party contractors easier access to the data they need and to provide its customers a way to self-service.
UC has expressedinterest m allowing its customers to be able to self-schedule maintenance work on their Assets. UC wants a solution to display scheduling options for the next month to its customers.
What should a Solution Architect consider m a potential solution?
A) Lightning Web Components Calendar Module
B) Appointment-Assistant Self Service Scheduling
C) Standard Salesforce Asset Calendar
D) Salesforce Scheduler
5. Universal Containers recently began a project to connect its ERP with Salesforce. One of the requirements is a daily batch process to create and update orders and order product information. The development team, using the corporate ETL tool, has created two processes to create these records using Bulk API. The test in the development environment worked fine, but in the production environment, some orderproduct records were not updated and showed an error "UNABLE_TO_LOCK_ROW:unable to obtain exclusive access to this record". There is one Process Builder on the Order Product object and no async process.
Which two steps should a Solution Architect recommend to avoid this error?
Choose 2 answers
A) Use the import wizard instead of Bulk API.
B) Sort the order product records by account and order before the Bulk API load.
C) Change the Bulk API call to use Bulk API 2.0.
D) Add a retry process for the records rejected by this error.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B,D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B,D |
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