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Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. In the Answer Area, select the appropriate correspondence configuration for each type of content.

2. An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.

3. In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss.
Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two entities would you model as case type? (Choose two.)

A) Claim
B) Customer
C) Fraud investigation
D) Items of loss

4. You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the manager's employees and their hire dates. How do you support this request?

A) Group the manager column
B) Sort the manager column
C) Filter the manager column
D) Summarize the manager column

5. You are implementing a data entry screen to include an asset ID field to track company equipment. All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number. Which validation approach restricts entries to the required format?

A) Min/Max characters
B) Validate rule
C) Text data type
D) Edit Validate rule

Solutions: