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Exam Code: TM12
Exam Name: ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)
Certification Provider: BCS
Corresponding Certification: Test Manager

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TM12

Last Updated: Aug 17, 2026

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The benefit in Obtaining the BCS-TM12 Exam Certification

With the ISTQB Certified Tester Advanced Level - Test Manager certification:

  • You will learn how to manage, implement and evaluate test procedures.
  • You will have an independent, internationally recognised certification as proof of expertise in the field of software testing with a specialisation as a test manager.

Reference: http://certifications.bcs.org/category/18219

BCS-TM12 Exam topics

The following will be discussed in the exam:

  • Test tools and automation
  • Reviews
  • Testing process
  • Improving the testing process
  • Defect management
  • Test management
  • People skills - Team composition

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Difficulty in writing BCS-TM12 Exam

The successful completion of the BCS ISTQB Certified Tester Foundation level and a minimum of three years testing experience is recommended. The Professional Certificate may also be helpful but is not required. Training with a BCS accredited training provider is recommended. Since candidates already have experience with software testing so they can easily understand the content and the syllabus for the exam. BCS-TM12 exam dumps and BCS-TM12 practice exams to revise the already discussed syllabus.

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BCS TM12 Exam Syllabus Topics:

SectionWeightObjectives
Defect Management6%- Defect Lifecycle
  • 1. Root cause analysis
  • 2. Defect classification and attributes
  • 3. Defect workflow and states
- Defect Reporting and Analysis
  • 1. Impact on quality and process
  • 2. Defect metrics and trends
People Skills and Team Composition12%- Communication and Negotiation
  • 1. Stakeholder communication
  • 2. Influencing and persuasion
  • 3. Conflict resolution
- Skills and Competencies
  • 1. Motivation and leadership
  • 2. Technical and soft skills
Test Tools and Automation6%- Tool Selection and Implementation
  • 1. Risk of introducing tools
  • 2. Deployment strategy and ROI
  • 3. Tool classification and evaluation
- Test Automation Management
  • 1. Automation scope and objectives
  • 2. Maintainability and sustainability
Testing Process12%- Test Analysis, Design and Implementation
  • 1. Test condition and case design
  • 2. Test environment and data preparation
  • 3. Test basis analysis
- Test Execution and Evaluation
  • 1. Exit criteria evaluation
  • 2. Test closure activities
  • 3. Test execution management
- Test Process Fundamentals
  • 1. Test process alignment with lifecycle models
  • 2. Test policy and strategy
  • 3. Test process tailoring
- Test Planning, Monitoring and Control
  • 1. Test estimation approaches
  • 2. Test planning principles
  • 3. Test progress monitoring and control
Reviews6%- Review Types and Processes
  • 1. Informal and formal reviews
  • 2. Review planning and follow-up
  • 3. Inspection and walkthrough
- Review Management
  • 1. Roles and responsibilities
  • 2. Metrics for reviews
  • 3. Defect detection effectiveness
Improving the Testing Process12%- Process Improvement Models
  • 1. TMMi, TPI-Next, CTP, STEP
  • 2. CMMI and ISO standards
- Implementing Improvements
  • 1. Sustaining improvements
  • 2. Assessment and gap analysis
  • 3. Action planning and measurement
Standards and Legal Issues6%- Legal and Ethical Aspects
  • 1. Confidentiality and privacy
  • 2. Contract and liability
  • 3. Intellectual property
- Relevant Standards
  • 1. ISO/IEC 25010, 29119
  • 2. IEEE 829
Test Management30%- Risk-based Testing
  • 1. Risk-based prioritization
  • 2. Risk mitigation and contingency
  • 3. Risk identification and analysis
- Test Monitoring and Control
  • 1. Progress tracking and corrective actions
  • 2. Test metrics and reporting
  • 3. Configuration management
- Test Planning and Estimation
  • 1. Resource and schedule planning
  • 2. Work breakdown structure
  • 3. Estimation techniques: expert judgment, metrics-based
- Test Organization and Team Management
  • 1. Communication and stakeholder management
  • 2. Competency development
  • 3. Test team structure and roles

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