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IBM C2090-045 Exam Syllabus Topics:

IBM Information Management Front End Tools and Processes Sample Questions:

1. Patches and fixes require instructions to ensure that the correct installation procedures are followed. Where are these instructions available?

A) contact the engineer who created the patch
B) the README file contained in the patch/fix download
C) PATCH file within the patch or fix download
D) the product set information database

2. Which User ID is required to access CCWIN?

A) Lotus Notes User ID
B) Windows Log-in ID
C) RETAIN User ID
D) IBM Intranet User ID

3. Which RETAIN commands allow an engineer to modify an EPSAR record?

A) ARandPSAR
B) CR and CT and cc
C) EPS and sar
D) TIME and DATE

4. An engineer has found a very good match for a customer'sproblem;the customer has advised that the workaround provided has alleviated the problem. An APAR has been raised and closed and is included in the next release of the product.
What is your next course of action?

A) pass the call to next level of support to confirm fix
B) send customer a closure request and details of APAR
C) send customer APAR details and details of next release
D) close the call advising of APAR details in next release

Solutions: