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Updated: Aug 11, 2026
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What is the duration, language, and format of MB-240: Microsoft Dynamics 365 for Field Service Exam
- Number of Questions: 40 to 60 questions(Since Microsoft does not publish this information, the number of exam questions may change without notice.)
- Type of Questions: This test format is multiple choice.
- language: English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish, Spanish (Latin America), Turkish
- Passing Score: 700 / 1000
- Length of Examination: 50 mins
Target Audience
The MB-240 exam is particularly created for Microsoft Dynamics 365 customer engagement and functional consultants that are equipped with Field Service expertise including implementing solutions to manage resources. And given that there are no clear requirements for candidates, with proper training, anyone can take this test and get Microsoft certified.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
Microsoft MB-240日本語 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Real Exam Qty: | 40–60 |
| Available Languages: | English, Japanese, German, French, Spanish, Portuguese (Brazil), Italian, Chinese (Simplified) |
| Exam Price: | $165 USD |
| Passing Score: | 700 (out of 1000) |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple choice, Case studies, Drag-and-drop, Build list, Active screen |
| Certificate Validity Period: | 1 year (renewable via free assessment on Microsoft Learn) |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate |
| Recommended Training: | Microsoft Learn: Dynamics 365 Field Service Learning Path Instructor-led Training: Dynamics 365 Field Service Functional Consultant |
| Exam Registration: | Microsoft Learn Exam Registration Pearson VUE Registration |
| Sample Questions: | Microsoft MB-240日本語 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience: 1–2 years working with Dynamics 365 Field Service, understanding of field service processes, resource management, and service lifecycle |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-240/ |
The benefit of obtaining the MB-240: Microsoft Dynamics 365 for Field Service Exam Certification
- This certification credential will give you edge over other counterparts. Apart from knowledge from MB-240: Microsoft Dynamics 365 for Field Service Exam.
- It help you to make your career into IT professionals and file systems, file and print sharing, local storage to get respectful plus excellent jobs into Market.
- This certification will be judging your skills and knowledge on your understanding Microsoft Dynamics 365 concepts & Understanding of how to operate on Microsoft Dynamics 365.
Microsoft MB-240日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage work orders and customer assets | 25–30% | - Create and manage work orders, work order types, and statuses - Manage work order products, services, and skills requirements - Manage customer assets, asset hierarchies, and service history - Process work order lifecycle: creation, assignment, completion, and closure |
| Topic 2: Manage the Field Service mobile app | 5–10% | - Install, configure, and deploy mobile app - Customize mobile forms, views, and offline capabilities - Manage mobile user access, security, and synchronization |
| Topic 3: Implement Microsoft Power Platform | 5–10% | - Configure and use connected field service and IoT features - Integrate with Power Apps, Power Automate, and Power BI - Extend functionality with customizations and solutions |
| Topic 4: Configure field service applications | 20–25% | - Configure resources, resource types, and resource roles - Configure core settings and administration areas - Configure incident types, service tasks, and products - Configure service agreements, booking rules, and settings |
| Topic 5: Schedule and dispatch work orders | 15–20% | - Configure scheduling parameters, booking statuses, and requirements - Configure and use resource scheduling optimization (RSO) - Use schedule board, schedule assistant, and resource optimization - Manage bookings, resource availability, and conflicts |
| Topic 6: Manage inventory and purchasing | 5–10% | - Configure inventory settings, warehouses, and product catalog - Manage purchasing, purchase orders, and vendor returns - Process inventory transactions: receive, transfer, adjust, and consume |
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