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Updated: Aug 17, 2026
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EMC E20-918 Exam Overview:
| Certification Vendor: | Dell EMC |
| Exam Name: | IT-as-a-Service Expert Exam for Cloud Architects |
| Exam Number: | E20-918 |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60-70 |
| Passing Score: | 60-65% |
| Exam Price: | USD 230-300 (varies by region) |
| Available Languages: | English |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | EMC Proven Professional Cloud Architect Dell EMC Cloud Architect Certification |
| Sample Questions: | EMC E20-918 Sample Questions |
| Exam Way: | Online proctored exam or authorized Pearson VUE test center |
| Pre Condition: | Recommended experience in cloud computing, virtualization, and enterprise IT infrastructure |
| Official Syllabus URL: | https://education.dell.com |
EMC E20-918 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Governance | - Cloud security fundamentals
|
| Topic 2: Cloud Infrastructure Design | - Network design in cloud
|
| Topic 3: Cloud Computing Fundamentals | - Cloud service models
|
| Topic 4: Cloud Operations and Optimization | - Cost optimization
|
| Topic 5: Service Orchestration and Automation | - Service lifecycle management
|
EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:
1. A public cloud service provider has stated they intend to improve their IT capabilities in the following areas:
1 - Monitor storage usage patterns and identify bottlenecks
2 - More comprehensive element management
3 - Holistic visibility across their storage services
4 - VMware provisioning
5 - Identifying opportunities to move data to more cost effective storage
Which three areas is ProSphere best suited to address?
A) 2, 3, and 4
B) 1, 3, and 5
C) 3, 4, and 5
D) 1, 2, and 3
2. Which solution would the RSA Cloud Trust Authority recommend to monitor corporate compliance for a hybrid cloud infrastructure?
A) RSA Federated Identity Manager
B) RSA Archer eGRC Platform
C) VMware vShield App with Data Security
D) RSA Data Loss Prevention (DLP)
3. The IT group within a manufacturing organization is transforming their manual service offerings into automated service offerings to be available from a service catalog. After reviewing the required KPIs for the service, the service transition project manager asks you if the monitoring tools they currently employ need to be replaced.
What criteria are needed to effectively monitor the required KPIs?
A) Can they integrate with the orchestration engine to provide automation?
B) Can they provide end-to-end support of the services?
C) Can they measure, gather, analyze, and present the required metrics?
D) Can they control, automate, monitor and manage all elements of the service?
4. A startup company is transitioning from a public cloud to a private cloud environment. As a first step, they will transition to a hybrid cloud model.
What is the best option for an interim single sign-on solution that can also be leveraged once the private cloud is fully implemented?
A) Public Key Infrastructure
B) SAML
C) OAuth
D) Federated Single Sign-On
5. An IT organization is currently 80% virtualized and the CIO is planning for the transition to ITaaS. Senior executives are concerned that IT supports too many services and that many of the services are neither efficient nor necessary.
What argument can the CIO make to address the executives' concerns and convince them that ITaaS is the correct strategic decision?
A) ITaaS promotes the concept of on-demand self-service, allowing consumers to use only the services from which they can derive business value.
B) ITaaS promotes the rationalization of services currently being offered by IT and offers the services that provide business value through the service catalog.
C) A CMDB can be utilized during the instantiation of the services to improve service levels for the consumers of IT services.
D) ITaaS offers an opportunity to evaluate whether certain IT services should be sourced with a public cloud service provider.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |
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