Prepare with ServiceNow : CIS-HR exam braindumps as your best preparation materials
Updated: Sep 16, 2026
No. of Questions: 130 Questions & Answers with Testing Engine
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CIS-HR Certification ISV Training & Consulting Services
A large part of the CIS-HR Certification experience and skills is gained through ISV (Independent Software Vendor) Consulting Services. If you want to become a CIS-HR Certified ServiceNow Consultant, you will need to attend CIS-HRC training events hosted by official ISV partners. Some of the larger companies make sure that they hire consultants who are certified CIS-HRC certified.
When you complete a CIS-HRC training event, you should take away the knowledge and skills that will help you become a CIS-HRC Certified Consultant. You will also learn what it takes to work as a consultant for an ISV. To be successful at managing change, you will need to have the skills and knowledge needed to help organizations in their ServiceNow implementation process. This certification validates your ability to do this.
ServiceNow CIS-HR Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Price: | $450 USD (varies by region/promotions) |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) |
| Real Exam Qty: | 60 |
| Passing Score: | Approximately 70% (ServiceNow does not officially publish an exact passing score) |
| Exam Format: | Multiple Select, Multiple Choice |
| Recommended Training: | ServiceNow CIS-HR Exam Blueprint ServiceNow HR Service Delivery (HRSD) Implementation Course |
| Exam Registration: | Now Learning Platform ServiceNow Training & Certification Portal |
| Sample Questions: | ServiceNow CIS-HR Sample Questions |
| Exam Way: | Online proctored or test center (vendor-proctored exam delivery) |
| Pre Condition: | ServiceNow Certified System Administrator (CSA) is strongly recommended; practical HRSD implementation experience is highly beneficial |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
CIS-SM Certification Experience & Skills
The CIS-SM certification experience and skills you acquire relate directly to the specific tasks you will perform as a ServiceNow consultant. The experience you will acquire builds on your existing professional experience as an industry expert in service management.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security and Data Protection | 20% | - HR data security model - Role-based access control - Contextual security for HR cases - Confidential HR data handling |
| Topic 2: HR Journeys and Lifecycle Events | 20% | - Journey Designer - Activity Sets and triggers - Onboarding / Offboarding / Transfers - Lifecycle event configuration |
| Topic 3: Core HR Applications and Employee Center | 30% | - HR Administration - HR Case Management - HR Dashboards and Reporting - Employee Center configuration |
| Topic 4: HR System Architecture | 30% | - HR Service Delivery architecture - HR services and catalog structure - HR criteria and targeting - HR data model (HR Case, HR Profile, tables) |
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