Updated: Aug 12, 2026
No. of Questions: 295 Questions & Answers with Testing Engine
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Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.
Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.
Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports
Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST
Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code
Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts
Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI
Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope
Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
| Certification Vendor: | ServiceNow |
| Exam Name: | ServiceNow Certified Application Developer |
| Exam Number: | CAD |
| Exam Price: | USD $300 |
| Passing Score: | Pass / Fail (approximately 70%) |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Available Languages: | English, Japanese |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | ServiceNow Certified Application Developer |
| Sample Questions: | ServiceNow CAD Sample Questions |
| Exam Way: | Online proctored (Pearson VUE) or at a test center |
| Pre Condition: | Recommended: ServiceNow Administration Fundamentals and Scripting in ServiceNow Fundamentals (not mandatory) |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-application-developer |
The ServiceNow CAD Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in creating applications over the ServiceNow platform. This exam certifies the candidates are skilled enough for creating and modifying the application on the ServiceNow platform.
| Section | Weight | Objectives |
|---|---|---|
| Designing and Creating an Application | 20% | - Determine if an application is a good fit for ServiceNow - Manage application artifacts - Create application modules - Understand and use application scope - Design and create the application data model |
| Managing Applications | 10% | - Maintain application lifecycle - Manage update sets - Deploy applications - Use Studio and IDE |
| Application User Interface | 20% | - Write client-side scripts - Write server-side scripts - Create and customize forms - Add and configure fields - Create and configure UI Actions |
| Security and Restricting Access | 20% | - Configure Access Controls (ACLs) - Implement application security - Manage data privacy - Create and manage roles |
| Application Automation | 20% | - Configure email notifications - Create scheduled jobs - Create and manage Business Rules - Create and manage Script Includes - Use Workflow Editor and Flow Designer |
| Working with External Data | 10% | - Use REST and SOAP web services - Integrate with third-party systems - Import and export data |
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