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Updated: Sep 15, 2026
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IBM C1000-038: IBM z14 Technical Sales Exam topics
Candidates must know the topics before they start preparation because it will help them solve the problems. Our C1000-038 practice test and C1000-038 exam dumps will include the following topics:
IBM Z Features and Architecture
Describe potential uses of the 16U space feature for the z14 ZR1 - e.g. integrating storage, switches, and other devices.
Describe IBM Z security offerings (RACF, PKI, CPACF and Crypto Express, TKE, Pervasive Encryption, Multi-factor authentication, IBM Secure Service Container, EKMF).
Describe IBM Z systems management (HMC, SE, zOSMF, SMF, RMF, IBM WAVE, STP, SSC, etc.).
Describe software pricing options under z/OS, z/VM, and Linux on IBM Z and LinuxONE, including container and consumption-based pricing.
Describe IBM storage compatibility options for IBM Z and LinuxONE.
Describe IBM Z performance improvements (HiperDispatch, zHPF, Out of Order Execution, Virtual Flash Memory, Large Memory, zEDC, Guarded Data Facility, zHyperlink).
Describe IBM Z permanent and temporary capacity offerings (CoD, Capacity Provisioning, CBU).
Describe IBM Z connectivity options (I/O such as FICON, OSA, RoCE, zHyperlink, and Coupling Options such as Infiniband, Integrated Coupling Adapter, Coupling Express Long Reach).
Describe IBM Z architectural enhancements (SIMD, SMT, new instructions, Chip/Cache structure, PCIe, IFP, Secure Service Container, RAIM, VFM).
Describe LinuxONE models (e.g., Emperor II and Rockhopper II).
Describe currently marketed IBM Z processors, operating systems (z/OS, z/VM, z/VSE, z/TPF, and Linux), and related system software, middleware, and compilers.
Describe IBM Z models.
Describe Pervasive Encryption functionality and its benefits.
Describe IBM Z virtualization (PR/SM, z/VM, DPM, KVM).
Describe IBM Z specialty engines (IFL, zIIP, ICF, IFP, and SAP processors) use and benefits.
Evaluate Customer Environment and Plans
Identify opportunities (Business Resilience, Workload Consolidation, Pervasive Encryption, MFaaS, DBaaS, DevOps, etc).
Evaluate and document the current customer environment (equipment, software, staff usage, satisfaction, need for change, and growth).
Determine which tools are used to compare different platforms: Sizing, TCO analysis, IT Economics, Fit for Purpose).
Distinguish studies using tools (zPCR, zCP3000, zBNA, zSoftCap, zTPM, FICON Aggregation, Coupling Facility Analysis) methods, and processes to solve customer business problems.
Apply Information/Installation Planning / Migration Considerations
Identify areas of risk to discuss with customer, relevant business partner(s), and IBM team: I/O options, Withdrawn from Marketing, future planning, and availability, drawers for cards: z14/z14 ZR1 Sysplex compatibility.
Execute the Technical Delivery Assessment (TDA) process.
Create a mutually developed implementation plan with the customer, including post-install.
Describe and implement consolidation methodology.
Create an accurate configuration for hardware; identify software and services based upon the needs and expectations of the customer.
Business Resiliency
Identify IBM Z business resilience options and their capabilities, and alternative offerings, including (but not limited to) IBM BCRS and GDPS.
Given specific customer criteria and requirements, propose the appropriate Business Resilience solution, product, or process.
Identify the elements of a Disaster Recovery solution that affect the ability of the business to continue to run.
Explain Recovery Time Objective (RTO) and Recovery Point Objective (RPO) and identify the technologies that support these objectives.
Identify the elements of Continuous Availability that enable an IBM Z environment to remain up and running without any outages (planned or unplanned).
Identify the elements of High Availability that enable an IBM Z environment to remain up and running without unscheduled outages (e.g., elements unique to single system environments, or multiple system environments in a single location, and multi-system-multi-location environment).
IBM C1000-038 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM z14 Technical Sales |
| Exam Number: | C1000-038 |
| Exam Format: | Scenario-based questions, Multiple choice, Single answer |
| Related Certifications: | IBM Z Systems certifications IBM Certified Specialist - IBM Z Technical Sales |
| Exam Price: | USD 200 (varies by region) |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Recommended Training: | IBM Z Technical Sales Training |
| Exam Registration: | IBM Certification Portal |
| Sample Questions: | IBM C1000-038 Sample Questions |
| Exam Way: | Online proctored exam via IBM certification platform or authorized testing providers |
| Pre Condition: | No strict prerequisites; familiarity with IBM Z systems and enterprise IT infrastructure recommended |
| Official Syllabus URL: | https://www.ibm.com/certify |
How to book the IBM C1000-038: IBM z14 Technical Sales Exam
These are the following steps for registering for the C1000-038 exam.
- Step 1: Visit IBM registration at Pearson exam
- Step 2: Signup/Login
- Step 3: Search for C1000-038 Exam Certifications Exam
- Step 4: Select Date, time and confirm with a payment method
IBM C1000-038 Exam Syllabus Topics:
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Reference: https://www.ibm.com/certify/exam?id=C1000-038
What is the duration of the IBM C1000-038: IBM z14 Technical Sales Exam
- Format: Multiple choices, multiple answers
- Passing score: 60%
- Length of Examination: 90 minutes
- Language: English, Japanese
- Number of Questions: 45
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