Prepare with Apple : 9L0-415 exam braindumps as your best preparation materials
Updated: Oct 14, 2026
No. of Questions: 218 Questions & Answers with Testing Engine
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Apple 9L0-415 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Support Essentials 10.9 |
| Exam Number: | 9L0-415 |
| Exam Price: | USD 65–250 (varies by region and testing provider) |
| Exam Duration: | 90 minutes |
| Related Certifications: | Apple Certified Support Professional (ACSP) |
| Exam Format: | Computer-Based Exam (CBT), Multiple Choice |
| Passing Score: | 80% (approximate, subject to Apple certification policies) |
| Real Exam Qty: | Approximately 80 |
| Available Languages: | English |
| Certificate Validity Period: | Tied to OS X version certification; version-specific certification (retired) |
| Sample Questions: | Apple 9L0-415 Sample Questions |
| Exam Way: | Computer-based exam delivered via Pearson VUE or Apple Authorized Training Center (historically) |
| Pre Condition: | Recommended familiarity with macOS basics and system administration concepts; exam is part of the Apple Certified Support Professional (ACSP) track; this specific exam is retired |
| Official Syllabus URL: | https://training.apple.com |
Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| User Accounts and File Systems | |
| Applications and Processes Management | |
| Installation and Configuration of OS X 10.9 | |
| Troubleshooting and Support Techniques | |
| Network Configuration and Services | |
| System Administration and Maintenance |
Apple OS X Support Essentials 10.9 Sample Questions:
In OS X, Disk Utility can create file archives in which format?
- A. gzip
- B. zip
- C. sitx
- D. dmg
Correct Answer: D 🗳️
How can an OS X system automatically connect to a Wi-Fi network?
- A. Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
- B. The Activity Monitor application is used to monitor open processes and applications.
- C. A standard user can connect to any non-WPA Enterprise Wi-Fi network via the Wi-Fi status menu. Because the system Keychain must be modified for WPA Enterprise connections, only an administrative user can establish these types of connections.
- D. A new OS X system can only automatically connect to Wi-Fi networks that have no standard authentication mechanism, otherwise known as an "open network." However, a configured OS X system can automatically reconnect to authenticated Wi-Fi networks, provided that the appropriate information was saved to the Keychain system.
Correct Answer: D 🗳️
How does the OS X built-in firewall work?
- A. The Ping tab of Network Utility allows you to test basic connectivity to another network host by sending and then waiting for the return of a ping packet.
- B. The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.
- C. The OS X built-in firewall inspects each incoming network connection to determine if it's allowed. Connections are allowed or denied on a per-application basis.
- D. Network services are established using a common network protocol. The protocol
specifies which TCP or UDP port number is used for communications.
Correct Answer: C 🗳️
In OS X, which is a valid method to reset permissions and ACLs on a home folder to their default settings?
- A. Start the computer from the OS X Recovery partition, select Password Reset from the OS X Utilities window, select the system volume and the user account, and click Reset.
- B. Select the user home folder in the Finder, choose Get Info, choose Reset Permissions from the action pop-up menu, and authenticate as the user.
- C. Open Disk Utility from the Utilities folder on the startup volume, select the volume with the home folder, and click Repair Permissions.
- D. Start the computer from the OS X Recovery partition, open Terminal from the Utilities menu, enter resetpassword at the prompt, select the system volume and the user account, and click Reset.
Correct Answer: D 🗳️
If a connected peripheral doesn't appear in SystemInformation, the issue is likely to be hardware related.Troubleshoot accordingly.
- A. How can you select a new printer driver for a configured printer?
- B. What can you infer about a connected peripheral if it doesn't appear in theSystem Information application?
- C. What are the four default top-level folders visible in the Finder?
- D. How can you encrypt a disk without losing its contents?
Correct Answer: B 🗳️
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