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Updated: Sep 16, 2026
No. of Questions: 80 Questions & Answers with Testing Engine
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Certification Path
The Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation certification path includes only one 7391X certification exam.
How much 7391X Exam Cost
The price of the 7391X exam is $125 USD.
Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation 7391X Exam
Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation 7391X Exam validates the ability to identify how alternate routing to multiple call centers can benefits customers and describe the purpose of enhanced core vectoring features and commands. It also tests your ability to describe how to install and troubleshoot the Prerequisites for Avaya Aura Call Center Elite Multichannel and evaluate Avaya Aura Call Center Elite Multichannel Alarm and Notification. Call Center Manager and Call Center Management System Expert hold or pursue this certification and you can expect the same job role after completion of this certification.
Avaya 7391X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation Exam |
| Exam Number: | 7391X |
| Real Exam Qty: | 60-65 |
| Passing Score: | 66% |
| Exam Format: | Multiple Choice, Multiple Response |
| Related Certifications: | ACIS - Avaya Aura Call Center Elite |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Sample Questions: | Avaya 7391X Sample Questions |
| Exam Way: | Pearson VUE testing center and authorized Avaya testing delivery methods (availability may vary by region). |
| Pre Condition: | Recommended knowledge of Avaya Aura Communication Manager and Avaya Call Center technologies. No mandatory prerequisite exam identified. |
What is the duration of the 7391X Exam
- Number of Questions: 66
- Format: Multiple choices, multiple answers
- Length of Examination: 105 minutes
- Passing Score 68%
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21553
Avaya 7391X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Dialing and Routing Calls | - Call routing configuration
|
| Call Center Elite Multichannel | - Multichannel implementation
|
| Avaya Aura Call Center Elite Hardware Components | - Required system components
|
| Avaya Aura Media Server and Announcements | - Media services
|
| Communication Manager Features | - Call center functionality
|
| Variable Vectors | - Advanced vectoring
|
| Network Routing | - Distributed call center routing
|
| Call Vectors | - Vectoring fundamentals
|
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