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Updated: Sep 10, 2026
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Cisco 642-414 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Communications Telephony Design Exam |
| Exam Number: | 642-414 |
| Available Languages: | Japanese, English |
| Exam Duration: | 90 minutes |
| Exam Price: | $150-$200 USD |
| Real Exam Qty: | 70-96 |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple Choice Multiple Answer, Scenario Based, Drag and Drop, Multiple Choice Single Answer |
| Passing Score: | 750 / 1000 |
| Related Certifications: | CCVP (Cisco Certified Voice Professional) IP Telephony Design Specialist |
| Recommended Training: | Replacement Exam: 642-415 Cisco Unified Communications Architecture and Design (UCAD) |
| Exam Registration: | Cisco Retired Exams List Pearson VUE Cisco Portal |
| Sample Questions: | Cisco 642-414 Sample Questions |
| Exam Way: | Proctored Computer-Based Test (CBT) at Pearson VUE test centers; RETIRED exam |
| Pre Condition: | CCNA-level networking knowledge recommended; no formal prerequisites |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/retired.html |
Cisco 642-414 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Quality of Service (QoS) Design | 20% | - Classification, Marking, Policing and Shaping - QoS Requirements for Voice Traffic - Queuing Mechanisms and Bandwidth Management |
| IP Telephony Architecture | 25% | - Cisco Unified Communications Components - Call Processing and Redundancy - Signaling and Media Protocols (SIP, H.323, RTP) |
| Gateway and Trunk Design | 15% | - Analog and Digital Gateway Selection - PSTN and IP Trunk Connectivity - Codec Selection and Bandwidth Calculation |
| Scalability, Resilience and Security | 15% | - Capacity Planning and Future Growth - Security for Voice Networks - High Availability and Redundancy Design |
| Converged Network Design Principles | 25% | - Voice and Data Integration Requirements - Network Infrastructure Assessment - Design Methodology and Framework |
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