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Updated: Sep 17, 2026
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Cisco 642-104 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Unified Communication for System Engineers Exam |
| Exam Number: | 642-104 |
| Related Certifications: | Cisco Unified Communications Specialization |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Answer |
| Sample Questions: | Cisco 642-104 Sample Questions |
| Exam Way: | Pearson VUE testing center (historical onsite delivery for retired Cisco partner exams). |
| Pre Condition: | No official prerequisite publicly documented; intended for Cisco Systems Engineers and partners working with Unified Communications solutions. |
Cisco 642-104 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Deployment and Integration | - Implementation Concepts
|
| Topic 2: Solution Design | - Architecture and Planning
|
| Topic 3: Unified Communications Fundamentals | - Unified Communications Overview
|
| Topic 4: Operations and Troubleshooting | - Support and Maintenance
|
| Topic 5: Cisco Unified Communications Products | - Infrastructure Components
|
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