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Updated: Jul 24, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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Avaya 37820X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Available Languages: | English |
| Related Certifications: | Avaya Midsize Solution Design Certification |
| Real Exam Qty: | 65 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Learning Resources |
| Exam Registration: | Avaya Certification Portal |
| Sample Questions: | Avaya 37820X Sample Questions |
| Exam Way: | Online / Proctored exam (delivery may vary by region) |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Collaboration and Unified Communications | - Avaya collaboration tools
|
| Topic 2: Security and Network Design | - Network considerations
|
| Topic 3: Avaya Midsize Solution Fundamentals | - Solution components and capabilities
|
| Topic 4: Solution Design Principles | - Design methodologies
|
Avaya Midsize Solution Design Sample Questions:
1. Powered by Avaya R3.x supports several different Hypervisors.
Which two applications support the KVM Hypervisor? (Choose two.)
A) ACCS
B) AWFOS
C) ASBCE
D) IP Office
2. Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?
A) 1200 Series
B) 1100 Series
C) J129
D) DECT R4
3. For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?
A) An email address is not required for Basic level users.
B) Any email address will work for Basic level users.
C) The email address for Basic level users does not need to be unique.
D) The email domain name must match the company domain name.
4. Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?
A) Realtime
B) Voice Recording Library
C) Agent Dashboards
D) Custom reports
5. To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?
A) Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license
B) Preferred Edition with VMPro
C) Essential Edition with an external PC to run Avaya Call Reporting
D) Preferred Edition with VMPro and an IP Office CTI license
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: A |
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