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| Certification Vendor: | Cisco |
| Exam Name: | CCIE SP Operations Written Exam |
| Exam Number: | 350-060 |
| Exam Format: | Multiple-choice single answer, Multiple-choice multiple answer, Drag-and-drop, Testlets, Simulations |
| Related Certifications: | CCIE Service Provider Operations |
| Exam Duration: | 120 minutes |
| Exam Price: | USD 400 |
| Real Exam Qty: | 90-110 |
| Available Languages: | English |
| Certificate Validity Period: | 3 years from passing written exam |
| Passing Score: | Not officially published (scaled score, approx 790-850/1000) |
| Recommended Training: | Cisco CCIE Service Provider Training |
| Exam Registration: | Pearson VUE Cisco Retired Exams List |
| Sample Questions: | Cisco 350-060 Sample Questions |
| Exam Way: | Onsite at Pearson VUE authorized test centers; exam is RETIRED and no longer available for testing |
| Pre Condition: | No formal prerequisites; recommended 5–7 years of hands-on service provider network operations experience |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams/retired.html |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Quality of Service and Security | 15% | - Control plane, management plane, and data plane security - AAA, access control, and routing protocol security - Network monitoring and telemetry - QoS models, classification, marking, queuing, and policing |
| Topic 2: Routing Protocols Operations | 20% | - BGP design, policy, and operational issues - Route redistribution and filtering - OSPFv2 / OSPFv3 design, monitoring, and troubleshooting - IS-IS design, monitoring, and troubleshooting |
| Topic 3: IP NGN and Core Architecture | 20% | - Multicast routing and operations - High availability and convergence mechanisms - IPv4 and IPv6 dual-stack operations - Service provider network architectures |
| Topic 4: Network Operations and Processes | 25% | - Fault, configuration, accounting, performance, and security management (FCAPS) - ITIL framework for service provider operations - Change management, incident management, and problem management - Service level agreement (SLA) monitoring and reporting |
| Topic 5: MPLS and VPN Technologies | 20% | - Layer 3 VPN (MPLS VPN) operations - Layer 2 VPN and VPLS operations - Traffic engineering and fast reroute - MPLS architecture, label switching, and LDP |
1. An ISP has a BGP-free MPLS LDP core. The ISP provides L2VPN and L3VPN services over the MPLS core. The ISP network monitoring tools show that whenever a new link or a link that was taken out for maintenance is brought up, it causes a traffic outage lasting for a few seconds for VPN and Internet traffic. What are the first two steps to mitigate this problem? (Choose two.)
A) Configure LDP session protection in the core.
B) Configure carrier-delay down 60 on the interface before bringing the link up.
C) Configure link dampening on the interface before bringing up the link.
D) Configure route dampening on PE routers.
E) Configure the LDP IGP sync feature on the core routers.
2. Scenario:
Your company hosts a Voice Over IP (VoIP) service for its customers. Your Voice Operations center is responsible for all VoIP applications, including servers, gateways, and provisioning. The NOC is responsible for the network infrastructure, including LAN, WAN, Firewalls, and QoS.
Your Voice Operations Center started receiving calls in the early morning from customers who did NOT have dial tone and could NOT place or receive calls. The Operations Center was UNABLE to find any problems with their applications. At this point, they switched from the primary call manager to the secondary call manager to attempt to resolve the problem. This resolved the problem and customers had dial tone and were able to place and receive calls.
It is now after 8:00 AM and both the Voice Operations Center and NOC are fully staffed for peak activity hours. The tickets opened earlier are escalated and you are assigned to work with the Voice Operations Center to find and fix the problem. You review the trouble tickets and then join the scheduled teleconference to resolve the problem.
As a NOC member, which troubleshooting strategy should you suggest to the Voice Operations Center to help them isolate the problem to the call manager server or network?
A) Log into each call manager and attempt to ping some of the end points.
B) Verify that no calls were dropped during the switchover from primary to secondary call manager server.
C) Focus efforts on primary call manager as there are no network incidents.
D) Stress test call manager servers with a traffic generator to increase network load until packets are dropped.
3. You are working for a large service provider. The engineering team requested that new SIP-600 cards be rolled out in all 7600 Series Routers in the network. The current certified Cisco IOS release for these routers is 12.2(18)SXF8. You realize that the Cisco IOS Software must be upgraded to support the new SIP-600 cards, but engineering has not specified an upgrade. The engineering team confirms this need and informs you that the certification lab has begun testing Cisco IOS Release 12.2(33)SRD for this purpose and has not encountered any problems yet.
How should you proceed?
A) Install the SIP-600 cards in all the chassis prior to the Cisco IOS Release 12.2(33)SRD upgrade because this can be done at any time without any downtime expected.
B) Defer acting on the plan until the certification lab has fully tested the new Cisco IOS release and SIP-600 cards.
C) Deploy Cisco IOS Release 12.2(33)SRD and the SIP-600 cards to a limited number of nodes in the network before a complete network upgrade.
D) Upgrade all the 7600 Series Routers to Cisco IOS Release 12.2(33)SRD before installing the SIP-600 cards during the next available maintenance window.
4. A customer calls the service desk and reports a reachability problem between two offices. The service desk determines that the link that connects one of the offices to the edge router is down.
Which two steps should be taken before this incident is escalated to the carrier? (Choose two.)
A) Check syslog and verify what time the link went down.
B) Issue a shutdown then a no shutdown to the interface on the CPE device.
C) Reboot the customer premises router.
D) Reboot the edge router.
5. DRAG DROP
Solutions:
| Question # 1 Answer: A,E | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A,B | Question # 5 Answer: Only visible for members |
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