Prepare with Avaya : 3171T exam braindumps as your best preparation materials
Updated: Aug 17, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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Avaya 3171T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | APDS Avaya Enterprise Team Engagement Solutions Online Test |
| Exam Number: | 3171T |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90–105 |
| Exam Price: | $350 USD |
| Exam Format: | Multiple Choice, Drag and Drop |
| Related Certifications: | Avaya Professional Sales Specialist Avaya Professional Implementation Specialist |
| Real Exam Qty: | 60 |
| Passing Score: | 69%–70% |
| Available Languages: | English |
| Recommended Training: | Avaya Official Training Courses |
| Exam Registration: | Pearson VUE Avaya Certification Portal |
| Sample Questions: | Avaya 3171T Sample Questions |
| Exam Way: | Online proctored or in-person at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya UC and contact center solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Contact Center Solutions | 20% | - Avaya Aura Contact Center overview - Routing, queuing, and call handling - Reporting, analytics, and workforce optimization |
| Topic 2: Avaya Team Engagement Solutions Overview | 20% | - Benefits and business value - Avaya portfolio and product offerings - Introduction to Avaya Team Engagement Solutions |
| Topic 3: Deployment and Management | 25% | - Administration, maintenance, and licensing - Virtualization and survivability - Security, compliance, and troubleshooting - Solution design and sizing |
| Topic 4: Solution Selling and Customer Engagement | 10% | - Solution recommendation and positioning - Value proposition and ROI analysis - Customer requirement analysis |
| Topic 5: Unified Communications and Collaboration (UC&C) | 25% | - Avaya Equinox and Aura solutions - Integration with third-party applications - Collaboration tools and endpoints - UC&C architecture and components |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
1. With Avaya Equinox Conferencing 9.1, besides the Equinox Web Collaboration server, which component provides web collaboration capabilities?
A) Avaya Aura Web Gateway
B) Avaya Equinox H.323 Edge
C) Avaya Equinox Management server
D) Avaya Equinox Media Server
2. A release 9.1 enhancement to XT series local recording to a USB drive or "stick" allows the ability to watermark the recordings.
Which two options for information can be included in the optional watermark? (Choose two)
A) A sequence number
B) The time and date
C) The recording duration
D) A label
E) The conference moderator name or ID
3. You are having a discussion with your customer about survivability. At a branch that has only SIP devices they have deployed a survivable remote Communication Manager and Session Manager on Appliance Virtualization Platform. The customer wants to know what happens when the connection to the Avaya aura core is down.
What are two things you can tell the customer? (Choose two.)
A) The Core Communication Manager provides feature functionality
B) Local SIP device cache provides feature functionality
C) SIP telephones fail-over to the Core Session Manager.
D) SIP telephones fail-over to the Survivable Remote Session Manager.
E) The Survivable Remote Communication Manager provides feature functionality
4. The Avaya Equinox Attendant supports two different operating modes: computer and deskphone.
Which statement regarding making and receiving calls using a headset in computer mode is correct?
A) They can use a headset attached to their 96x1 SIP phone
B) They can use a headset attached to their 9600 H.323 phone
C) They can use a headset attached to their J129 phone
D) They can use a headset attached to their PC
5. Your customer is moving to SIP trunking and has a mobility requirement.
They are using nine users per SIP trunk, and expect 30% of the users to be mobile at any given time. There are 9,000 SIP users. After a study with the customer it was determined that the users could be using three devices at a time.
What is the minimum number of Session Managers needed?
A) four Session Managers
B) three session Manages
C) two Session Managers
D) one Session Manager
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B,D | Question # 3 Answer: D,E | Question # 4 Answer: B | Question # 5 Answer: C |
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