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Updated: Sep 18, 2026

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Avaya 132-S-911-3 Exam Overview:

Certification Vendor:Avaya
Exam Name:Specialist IP Telephony Implement and Support Elective Exam
Exam Number:132-S-911.3
Related Certifications:Avaya Implementation Professional Specialist (AIPS)
Avaya Certified Support Specialist (ACSS)
Available Languages:English
Sample Questions:Avaya 132-S-911-3 Sample Questions
Exam Way:Historically delivered through authorized Avaya testing providers; this exam has been retired.
Pre Condition:Typically intended for candidates pursuing Avaya implementation/support specialist credentials; official prerequisite requirements for exam 132-S-911.3 are not publicly available.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 132-S-911-3 Exam Syllabus Topics:

SectionObjectives
Topic 1: Support and Troubleshooting- Problem Resolution
  • 1. Resolve connectivity and registration issues
  • 2. Verify system functionality after repair
- Fault Diagnosis
  • 1. Identify hardware and software issues
  • 2. Analyze logs and alarms
Topic 2: System Administration- System Maintenance
  • 1. Backup and restore procedures
  • 2. Software and firmware management
- User and Endpoint Management
  • 1. Configure features and permissions
  • 2. Provision IP telephones and users
Topic 3: IP Telephony Solution Implementation- Network Integration
  • 1. Integration with enterprise network infrastructure
  • 2. IP addressing and connectivity
- Installation and Initial Configuration
  • 1. Configure system parameters
  • 2. Install IP telephony components
Topic 4: Solution Verification- Testing and Validation
  • 1. Perform implementation validation
  • 2. Verify feature operation and interoperability

Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:

Question #1

When a PC is attached to an Avaya 4600 Series IP Telephone, what are two requirements when the PC and the telephone are on different VLANs? (Choose two.)

  • A. One of the VLANs must be the port/native VLAN.
  • B. A multi-VLAN port or trunk is required.
  • C. Spanning Tree Protocol must be enabled.
  • D. The PC must tag the frames.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Question #2

Which two statements about VoIP Monitoring Manager are true? (Choose two.)

  • A. VoIP Monitoring Manager can be used to troubleshoot VoIP endpoints registration problems and call signaling problems
  • B. the reporting interval of VoIP Monitoring Manager can be varied depending on the required granularity of the performance statistics
  • C. VoIP Monitoring Manager is a text-based tool that has the look and feel of a CLI and can be embedded into Cajun switches as an add-on feature
  • D. VoIP Monitoring Manager is a GUI-based tool that can chart historical graphs of audio performance on VoIP endpoints
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Question #3

From the craft login on an Avaya S8500 Server, which command turns on the FTP service on the Linux platform?

  • A. sudo ftpserv on
  • B. sudo ftpserv -all
  • C. sudo ftpserv -enable
  • D. sudo ftpserver
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

In an Avaya SIP Enabled Services (SES) solution built with an Avaya IP Telephony system, which Communication Manager command should be setup to ensure that a call to a 46xx SIP phone will route to the corresponding SES server user?

  • A. Add trunk group
  • B. Change off-pbx telephone station-mapping
  • C. Add signaling group
  • D. Add station
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

You have a Communication Manager R3 1 phone system with all IP phones and there is no dial tone. You verify that all of the hardware is working properly. Which two steps can you take to identify the cause of the problem? (Choose two.)

  • A. set a static IP address on your laptop and see if you can ping the TN2312
  • B. set a static IP address on your laptop and see if you can ping the TN2302 or TN2602
  • C. verify that theMedPro board has the correct IP settings
  • D. set a static IP address on you laptop and see if you can ping the TN799
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

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