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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. You can select multiple files to upload into a workspace in the Documents feature.

A) False
B) True

2. What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

A) Windows 10 mobile
B) Android
C) Blackberry OS
D) IOS
E) EOS

3. When creating an external trunk, what protocol(s) can be selected? (Choose three.)

A) SIP
B) TCP
C) The default protocol
D) UDP
E) TLS

4. Where can you add the preconfigured settings of the phones?

A) Admin > Telephony > Phone Management > Phones
B) Admin > Telephony > Phone Management > Base Settings
C) Admin > Telephony > Phone Management > Calls

5. Where should the WAN interface of the Edge appliance connect?

A) A network segment connected directly to Customer Care.
B) A network segment that is not accessible to the public Internet.
C) A network segment that has outbound access to the public Internet.
D) A network segment that has access to your internal LAN.

Solutions: