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Updated: Aug 08, 2026
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Salesforce Sales-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Sales Cloud Consultant |
| Exam Number: | Sales Cloud Consultant |
| Exam Duration: | 105 minutes |
| Passing Score: | 65% |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 60-65 |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Advanced Administrator |
| Available Languages: | English, Japanese, French, German, Spanish, Portuguese (Brazil) |
| Exam Price: | USD 200 |
| Recommended Training: | Salesforce Sales Cloud Consultant Trailmix Salesforce Trailhead Learning Platform |
| Exam Registration: | Salesforce Credentials Registration Kryterion Webassessor |
| Sample Questions: | Salesforce Sales-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers (Kryterion Webassessor) |
| Pre Condition: | No formal prerequisites, but Salesforce Administrator certification is strongly recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/salescloudconsultant |
Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Implementation Strategies | |
| Account and Contact Management | |
| Industry Knowledge | |
| Collaboration and Integration | |
| Reports and Dashboards | |
| Data Management | |
| Sales Lifecycle Management | |
| Opportunity Management | |
| Sales Productivity and Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
1. Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.
How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?
A) Report on the opportunity records created on a mobile device.
B) Review the user profiles for mobile device permissions.
C) Download the Login History report and filter by device type.
2. The VP of sales at Cloud Kicks wants to provide options to sales reps for changing account or contract details for a created order.
Which condition should the consultant consider to meet this requirement?
A) The order must be associated with an active contract.
B) The order associated with the account is in draft status.
C) The currency associated with the order can be different from the contract.
3. Sales leadership at Universal Containers is concerned that sales reps are negotiating deals with contacts without the authority to make a decision, resulting is lost deals.
What should the consultant recommend to resolve the issue?
A) Require sales reps to add the stakeholder as the decision make on each opportunity before the rep can progress the stage.
B) Enable Opportunity Teams so sales reps can track the decision maker for each opportunity.
C) Allow sales reps to mark the contact on each opportunity as ''Primary'' to indicate the decision maker.
4. Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information.
CK wants to view those orders as a related list on the Account record in real time.
Which best practice should the consultant recommend?
A) Create a Lightning component, Get the real-time product order Information from the ERP system using a REST integration. Add the component to the account page.
B) Create a custom product order information object. Run a nightly batch job to get details from the ERP system. Add the custom object as a related list on the Account.
C) Implement Salesforce Connect and an external object to get real-time product order information. Add the external object as a related list on the Account.
5. The Cloud Kicks IT team has noticed that there are many duplicate Person Accounts and wants to merge them.
What should the consultant explain to the team about merging Person Accounts?
A) They can be merged with any type of Account.
B) They can be merged with other Person Accounts.
C) They can be merged with contact records.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: B |
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